Our Agricultural Service Technicians reports into our Service Managers and are the key to us ensuring we provide excellent customer service and keep our customers machinery and investments moving. The role is split between time in our state-of-the-art workshop and out in the field (literally) repairing, servicing and maintaining our customers machinery. You will be an experienced engineer ideally working in a dealer franchised environment on John Deere or similar machinery. You must have experience working with tractors, sprayers and/or combines however full LTA training is available.
Our Crop Storage Specialist is a brand new and exciting role in our Crop Storage Department. This role is part project manager and part CAD designer, taking projects from initial conception right through to delivery for the customers. In addition, the role blends in elements of sales from understanding the requirements, building the quote through to signing the agreements for the project. Once the project has been agreed you will work with the customer, suppliers and other third parties to deliver the project on time, on budget and to the highest quality standards. You will be responsible for all activities onsite for these projects including our own engineers as well as sub-contractors appointed to the project. You will also liaise with relevant government bodies including planning and building control to ensure projects are in-line with regulations and requirements.
Our Area Sales Managers report into the Group Commercial Manager and is reasonable for delivering new business and existing business sales from a portfolio of brands. Through carefully managing the relationship and matching the right products / services to the customers’ needs you achieve your sales target whilst delivering the exceptional Ben Burgess customer experience our customers except and maintaining profitability. This is a field sales role and as a result you will spend most of your working day either out on site, visiting customers or building new relationships with prospective customers, a company vehicle is provided. This role encompasses the whole sales cycle from creating new leads / opportunities right through to customer delivery and follow up.
Our receptionists are front and centre of our customers experience, whether that’s answering the phones or greeting visitors at our Head Office in Norwich. This is a job share with another receptionist, as such being organised and flexible are important to the success of this role. Alongside reception duties this role provides key administration to support to the Managing Director, Marketing and Accounts departments so previous administration experience is essential along with experience using Microsoft office products (or similar).