Servicing and Repairs
The Ben Burgess Group has 75 specialist technicians offering support to the farming, construction and grounds care industries across East Anglia. Our workshops look after a variety of equipment, from tractor and combine servicing to lawnmower repairs and genuine parts fitted come with a six month warranty.
Our teams of technicians are based at our seven branches and with 58 mobile technicians, can carry out repairs or servicing on your machinery at your local Ben Burgess branch or on your premises. You’ll find our branches in Aylsham, Beeston, Coates, Ellington, Newmarket, Norwich and Oakham covering Norfolk, Suffolk, Cambridgeshire, Essex, Bedfordshire, Northamptonshire and Rutland, details of which can be found on our about us page.
Put your machine through our Expert Check, a point-by-point technical check by our certified technicians and get a comprehensive overview of your machine’s status and needs. We assess sensors, electronic components and software using the John Deere Service ADVISOR – a tool exclusive to us as John Deere dealers – and use many season’s worth of global field data to learn what components to focus on. It’s how we catch the slightest issue before it becomes a problem.
Signing up to our Aftermarket Solutions programme gives you 15% off parts and 10% off labour too – please click here for further information
Our teams specialise in different areas of expertise so you can trust the engineer carrying out work on your machine to have the knowledge and skills required. We have equipment specialists for:
- Forage harvesters
- Harvesting equipment
- Excavators & loading shovels
- Sprayers & spreaders
- Potato equipment
- Lawnmower servicing and lawnmower repairs
- Chainsaws & hedge trimmers
- Compact tractors
- Golf & commercial cutting equipment
- Gators & utility vehicles
As well as full servicing, maintenance and repair services, we offer:
- NSTS sprayer testing
- CESAR Datatag security
- Annual telehandler inspections
- Air conditioning services
- 37 point inspections
- Full engine HP dyno testing
- Trailer brake testing
- Relief grinding services to enhance the life of your cylinder mower
The core values central to the success of our company are safety, quality, respect, integrity, commitment and professionalism. We strive to deliver the best quality products and services to all our stakeholders in terms of sales, product support and spare parts.