At Ben Burgess its been our mission since 1931 to be the leader in our industry by offering excellent customer experiences and an inspiring place to work.

We are looking for a Data Administrator to join our Aftermarket team, starting February 2020. You will be heavily involved in an exciting project to implement our brand-new CRM system. This role is initially for 9 months with the likelihood of further extension based on performance and project requirements. In this role through careful administration and an eye for detail you will be a vital part of implementing this new software into our business. In addition, you will support our aftermarket team in both daily tasks and one-off projects.

Our Data Administrator is responsible for:

  • Cleansing data in our current business system (IBCOS) and standardisation of data capture including ensuring the use of standard terms / phrases e.g. Postal town, county etc..
  • Ensuring continuity of data between our business system & our major suppliers business system.
  • Liaising with area sales managers to gather data into input into the new CRM system.
  • Standardising processes to support changes in systems.
  • Assisting in the smooth rollout of the new CRM system.
  • Maintenance and management of data within the CRM system going forward including creation of new accounts.
  • Creating and communicating out reports from our business system to relevant stakeholders.
  • Pulling customer segments from our business system for marketing purposes as required by the marketing department and maintaining marketing permissions.
  • Maintaining and updating processes and procedures in the Ben Burgess Aftermarket Support Quality Manual.
  • Updating pricing in the excel based Aftermarket Solutions tools quarterly.
  • Creation of maintenance quotes and trackers for all John Deere machinery in our aftermarket system SvAP.
  • Data entry and activation of Aftermarket Solutions packages.

What we look for:

  • Early February start.
  • Available to work 8am to 5pm Monday to Friday (30 minutes for lunch).
  • A logical approach to work and the ability to pick up IT systems and processes quickly
  • Great attention to detail
  • Experience with business systems and data entry.
  • Very good communication skills both external to the company and internally.
  • The ability to prioritise workload and meet deadlines.
  • High levels of proficiency in Excel or similar.

To apply:

Send your CV to careers@benburgess.co.uk
or HR & Recruitment, Ben Burgess, Europa Way, Norwich, NR1 2EN.

Closing date: 17th January 2020

Ben Burgess is a Disability Confident Employer, if you require any assistance with your application please email hr@benburgess.co.uk or call us on 01603 628251.